I would like to congratulate you and all of your staff at Westernex Supply for their high levels of customer service and the quick respond time to all of our needs, all of your staff were competent and extremely courteous.
As you are aware we have started our new contract at Mt Cattlin in Ravensthorpe WA, I used Westernex to supply all of our needs from the start of the job and we are still using you as we speak. At all times I was kept informed on a regular basis and if there were any problems it was sorted in a quick and timely fashion, I just wish all my suppliers were as good as Westernex.
So, thanks again for everything, you certainly made my job a lot easier with the start up of our new contract.
Total Drilling Services
Over the years I have dealt with a number of international suppliers, and in my experience Westernex offer a professional service with the level of customer service that meets our requirements.
Once again, Emergency Service Cadets would like to thank Westernex for the donation of the calico bags.
Every year, the Emergency Service Cadets from Southern Hill Christian College put together bags for underprivileged children in the Philippines.
Southern Hill Christian College
Southern Hill Christian College
I have always had pleasant dealings with Stefanie Lucy. Since Ben Seinor and, now, Krystal Coleman have come on board, I have put the majority of my consumable orders through Westernex.
We have been using Westernex for years and have not had any complaints. We've been able to get items from Westernex that we weren't sure we could find. Everything always arrives very quickly which is great. Westernex work well with the transport companies because we've never had any complaints from them about picking up items. Everything is always packaged neatly and carefully so no split open packages or lost items or damaged items. The paperwork is always attached and easy to read.
Purchasing / Administration
Harmony Gold Operations Ltd - Mt. Magnet Mine
Used Westernex happily for many years, good service and quality - no issue with using them in the future. Recently purchased a small order and the sales team was very helpful despite the size - no job is too small! And no cold calling.
Sheffield won the Best Emerging Resource Company at Diggers & Dealers last week. "That was pretty Cool" We could not have done it without your support and high standard of service. Jamie is awesome too, always ready and seems to know what we need before we do.
Field Services Supervisor
Sheffield Resources Ltd
RayTrac Sampling Automation allowed us to reduce our labour time and track our samples effectively from the hole through to the lab, thus improving the efficiency of grade control sampling and saving us money
Sunrise Dam Mine, AngloGoldAshanti
Ordering equipment and consumables was just easy. Alternate products were presented well and accurately. The whole process was simple and well executed. Thank you!
I find the team at Westernex very approachable, helpful and they will go out of their way to service their needs. I hope the team that I deal with both here in Kalgoorlie and in Perth stay for a long time, as it is hard to get the right people. Thank you greatly for all your help and support.
Northern Star Resources - SKO (HBJ)
I have been involved in the exploration industry for over twenty years and therefore value honest and reliable support. That’s why over the years I have built a strong relationship with the Westernex team.
"We have been using Westernex for years for particular items, and they have been excellent in the way
that they have provided a service to us.
At present, and over the past 10 months I have been in regular contact with Westernex in regards to
our requirements for a Project at a remote site in Western Australia.
They have been fantastic in their efforts to supply our requirements for this Project, even if the items are not
part of their “Core Business”.
We need it, they get it, we get it.
Procurement & Materials Management
Olympic Dam Projects
I have been dealing with the staff at Westernex for a number of years now both as a supervisor in the mining industry and more recently as a supervisor in exploration. I have always found the staff particularly Sharon, Char and Katie professional and friendly and consumables are always delivered to site in a timely manner and for this reason will continue to use them as a " preferred supplier." Looking forward to dealing with you for the up and coming field season and thank you.
Senior Field Assistant
Consolidated Minerals - Woodie Woodie Operations
Hi Andy, received my products today. I commend your company for great service, speedy, efficient and a great product. It was a real pleasure dealing with your company, thank you.
The Team at Westernex have repeatedly shown the ability to put together all sorts of mixed orders for our African Projects from Perth, organise the inspection and timely shipping. This is a major load off of our otherwise full plate, and I would not hesitate to recommend the Westernex Team to any Exploration Project looking for a one-stop shop to solve all their procurement and supply issues to support their Projects.
General Manager Geology
Sundance Resources Limited
I would like to take the opportunity to congratulate Westernex on a newly formed vendor/customer relationship. The service and professionalism of the team is second to none and our deliveries arrive on time and in full to scheduled lead times and accurate stock information. Thank you personally to Sharon Graham through her continued support and persistence in acquiring goods and providing a fair discount structure and the peace of mind she is handling my order or enquiry.
Boart Longyear Australia Pty Ltd-Drilling Services
Dealing through Westernex is preferred by myself and our company because of the ease of ordering over the phone, huge range of products, very prompt delivery and very friendly staff.
The Westernex team are committed and very helpful. We, at times, have stock depletion that can delay drilling programs. Westernex are very helpful in resupplying stock as soon as possible. The team can be relied upon to go over and above to assist clients in times of need.
"We have now ended the Alford Project in South Australia, we would like to acknowledge the great service that your business has provided us during this drilling season and we look to doing business with you again when we return to this project at the end of the year”.
Exploration & Business Development Administrator
Sandfire - Alford Project - South Australia
Obtaining quality equipment quickly, and at reasonable prices, is always difficult in West Africa. We always appreciate the fast and reliable service from Westernex, as it helps us complete all of our exploration activities without a need for excessive budgets, or long planning lead-in times. Many thanks to Stacey Whittred and the team for their dependable assistance. We look forward to taking your service with us wherever in the world we may be working.
Newmont Mining Corporation - West Africa Exploration
We have been dealing with Westernex for many years now and you don't stick with a good service for no reason. Our business deals with constant short notice changes which can be challenging for us. Westernex is one company that makes dealing with these changes easier. The team at Westernex has a 'Can Do' attitude and always goes that extra yard to help us out. We will continue to deal with Westernex in Perth and Kalgoorlie for many years to come.
Westernex and their staff are leaders in the mining supply chain, always very helpful and friendly.
Senior Field Techinician
Always helpful and reliable.
Would like to take this opportunity to thank you for your very efficient handling of our order; I personally appreciate your excellent communication skills.
Director of Exploration
Aspire Minerals Pty Ltd
The team at Westernex are very diligent and professional, offering a supreme level of service with a happy and cheerful disposition. I always like to deal with Westernex and Krystal and her counterparts keep Bryah's business.